Learn from the OX Experts
Registria is hosting a January 22, 2026 webinar to teach durable goods brands how to enhance post-purchase experiences using their Ownership Experience platform, featuring AI-powered support, revenue-driving strategies, customer insight tools, survey data, and upcoming product features to help brands better engage customers, reduce support volume, and boost loyalty after checkout.
Registria's solutions support every aspect of product ownership, helping brands engage with their customers during the moments that matter most.
Upcoming Webinar: Leveling-up Post-Purchase Experiences
Date: January 22, 2026
Join the webinar to learn how to take post-purchase experiences from average to exceptional. Space is limited, so reserve your spot. If you can't make it, register anyway to receive the recording.
See what's new with Registria and learn from an anonymous survey focused on post-purchase for durable goods brands.
Even after checkout, your brand still holds untapped potential. Your customers still have questions. Your data still has more to tell. The best moments to build loyalty are still ahead.
Registria has expanded the Ownership Experience beyond product registration to help brands:
- Know their real customers
- Offer smarter support
- Drive upsells after the sale
- Capture more customer insights
Learn More About Post-Purchase Experiences
Session Highlights:
- See how AI-powered Concierge can cut support volume and personalize the experience
- Discover new ways to drive revenue after the sale
- Learn how to spot common CX gaps and what top brands are doing to close them
- Understand how to link your digital channels with no heavy development work for an easy, integrated experience
- Get a first look at new features coming this year
Additional Benefits:
- Live survey insights from your peers
- See what they're prioritizing next and what they regret ignoring
Take the OX Survey (it's anonymous) to share your biggest post-purchase experience blockers. Real answers from brands will be unpacked in the upcoming webinar.
Explore the Ownership Experience Management Platform
Jump into curated, interactive solutions tours that match your post-purchase goals with the tools built to achieve them.
Explore topics like:
- Product Registration
- Ratings and Reviews
- Embedded Commerce
- Concierge
- Revenue Generation
- Customer Insights
Leading Brands Keep Engaging After the Sale
Leading brands leverage Registria's solutions post-purchase to support and grow customer relationships at every stage of ownership.
Registria clients typically see:
- 30% lift in identified customers
- 70% increase in merchandise sales
- 20% decrease in call center volume
- Increased repeat engagement
- Increased brand trust
Stay Updated
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AI Guide
SiteGuide is available to help answer questions, gather demos, videos, and articles, and assist with:
- Learning more about Registria
- Joining the post-purchase experience webinar
- Registering a product
- Scheduling a demo with an OX expert
Related
Product Registration and Onboarding Solution
ConciergeSM is a comprehensive post-purchase solution that centralizes product registration, dynamic resources, AI assistance, warranty management, ratings, reviews, and surveys to collect verified first-party data, enhance customer engagement, and build lasting brand relationships through a personalized, scalable, and seamless branded resource hub.
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The Power of Reviews & Ratings
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The Risk of Doing Nothing – A Word from the CEO
In his CEO message, the author emphasizes that during uncertain times, companies that avoid freezing innovation and instead strategically invest in future-focused initiatives—especially enhancing the post-purchase experience and leveraging AI-driven direct-to-consumer channels—are the ones that thrive and build lasting competitive advantage amid financial, geopolitical, and technological challenges.
Generate Post Purchase Revenue Summary
The "Generate Post Purchase Revenue Summary" outlines how Concierge leverages real customer ownership data and AI-driven personalized, timely offers—including accessories, subscriptions, upsells, product upgrades, and affiliate deals—to increase customer lifetime value, uncover new sales opportunities, boost affiliate program performance, and create a high-performing embedded commerce channel that drives revenue from key engagement moments brands often miss.