Registria Blog
The Registria Blog features recent posts discussing how customer surveys influence brand perception, the launch of Concierge 2.0 enhancing ownership experiences, the importance of centralizing ownership resources, longevity as a growth strategy, leadership changes with a new CEO, the critical role of post-purchase engagement for brand growth, the impact of UX/UI design on ownership experience, the risks of neglecting post-purchase strategies, and the evolving role of AI in maintaining brand app relevance.
Recent Blog Posts
Your Survey Is Already Changing What Customers Do Next
A customer opens your survey and walks away thinking more highly of your brand than when they began. Another closes the tab and decides they won’t be buying from you again. In both cases, while the survey collects data, it also actively changes what...
Concierge 2.0 Is Here: A New Era of Ownership Experience for Brands and Their Customers
Today marks a milestone for Registria and for the brands and consumers we serve. Concierge 2.0 is officially live and it represents the most...
Why Centralizing Ownership Resources Is Essential for Consumer Brands
A lot of us have been there - the post-purchase scavenger hunt. We dig through cluttered inboxes, rifle through kitchen drawers for paper manuals and...
Longevity is a Real Growth Strategy, not just an Earth Month Trend
We’ve all had that moment of buyer remorse when a gadget or piece of gear gives out just weeks after the warranty expires.
New CEO Joins Registria to Accelerate Innovation
Registria is Welcoming a New Chapter of Growth and Innovation. At Registria, we believe that strong leadership helps us bring even greater value to...
Post-purchase is your new growth engine – A Word from the CRO
By Matt Parsons, Chief Revenue Officer at Registria
What product brand teams need to get right in 2026
Like it or not, the post-purchase is where...
Why UX/UI is the Real Engine of a Great Ownership Experience
By Cassie Ulvick, Senior UX/UI Designer at Registria
The Risk of Doing Nothing – A Word from the CBO
Why the post-purchase experience decides who wins next
The funny thing about business is that when the world feels uncertain, people tend to hit the...
As AI gets smarter, where does that leave your app?
By Vipin Hegde
Futureproof your brand app so it keeps earning attention
When was the last time you actually used a brand app? Maybe it came with your new coffee...
Keep your Customers Buying after they Purchase your Product
Post-purchase commerce is one of the easiest ways to unlock new revenue without seeking new customers. In fact, it can be the beginning of a new kind...
Related
Learn from the OX Experts
Registria is hosting a January 22, 2026 webinar to teach durable goods brands how to enhance post-purchase experiences using their Ownership Experience platform, featuring AI-powered support, revenue-driving strategies, customer insight tools, survey data, and upcoming product features to help brands better engage customers, reduce support volume, and boost loyalty after checkout.
How to Adapt to the Unstable Tariffs' Impact on Businesses
The article discusses how rising tariffs and inflation are squeezing product brands' margins, urging CX and marketing leaders to focus on customer retention—highlighting that retaining existing customers, who are less price-sensitive and more profitable, is a cost-effective growth strategy amid economic uncertainty.
Generate Post Purchase Revenue Summary
The "Generate Post Purchase Revenue Summary" outlines how Concierge leverages real customer ownership data and AI-driven personalized, timely offers—including accessories, subscriptions, upsells, product upgrades, and affiliate deals—to increase customer lifetime value, uncover new sales opportunities, boost affiliate program performance, and create a high-performing embedded commerce channel that drives revenue from key engagement moments brands often miss.
How AI Is Changing the Role of Brand Apps
The article explains how AI, particularly agentic AI assistants, is transforming brand apps by enabling customers to perform tasks like troubleshooting, reordering, and scheduling maintenance through voice or AI interactions across devices, reducing the need to use traditional brand apps and shifting consumer behavior toward AI-driven convenience, with significant adoption already evident and projected to influence hundreds of billions in consumer spending by 2028.
Ownership Experience Management (OXM) Platform Video
Registria's Ownership Experience Management (OXM) platform leverages data and performance engineering to deliver personalized, scalable customer experiences throughout the entire ownership journey, enabling organizations to efficiently onboard, address needs, and engage millions of product owners with strategic, tailored interactions.
Product Registration and Onboarding Solution
ConciergeSM is a comprehensive post-purchase solution that centralizes product registration, dynamic resources, AI assistance, warranty management, ratings, reviews, and surveys to collect verified first-party data, enhance customer engagement, and build lasting brand relationships through a personalized, scalable, and seamless branded resource hub.