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Discover how ConciergeSM by Registria improves post-purchase experiences. Brands like Whirlpool and Cuisinart have greatly benefited by increasing customer engagement, trust, and revenue. From personalized support to verified reviews, elevate your customer relationships.

Transform Post-Purchase With ConciergeSM

Key Takeaways

  • Boost customer satisfaction with personalized, branded experiences.
  • Decrease product returns and call center volume significantly.
  • Achieve higher ratings and reviews with seamless engagement.
  • Increase owner identification rates with streamlined registration.
  • Drive revenue with targeted offers and AI assistance.
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2 min read

ESSENTIAL CONCIERGE EXPERIENCE

Collect first-party data, generate revenue and turn customers into your biggest fans with ConciergeSM, a branded resource hub that turns every sale into a lasting relationship.

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Everything your customers want, in one elegant solution

Concierge gives brands everything they need to offer personalized, engaging post-purchase experiences at scale.

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  • Branded experiences that build consumer trust

  • Increased brand sentiment and CTLV

  • Decreased call center volume and fewer product returns

  • More verified, 4 and 5 star ratings & reviews

  • Higher engagement

  • Increased opt-in rates

  • New revenue generation opportunities

  • And more

For your customers:

  • Personalized, self-service support in one easy to use hub

  • A web-based experience (no apps)

  • Support for their products tailored to how long they’ve owned them

  • Helpful nudges based on real life ownership signals

  • Easy access to warranty information

  • Offers that support their product usage

  • A helpful AI assistant to find relevant information

All directly from your brand

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A classic American brand increases product registrations using Registria's best practices

Using Registia's Platform and best practices, Cuisinart increased their identified owners by 68%, transforming data into a powerful asset.

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Increase Owner Engagement with a Mobile Registration Experience

Whirlpool, known for innovation, partnered with Registria to boost owner engagement. PhotoregisterSM increased product registrations 50%, driving 300% revenue growth in extended warranties. Mobile registration led to personalized offers & more positive reviews, with raitings jumping from 2 to 4.5 stars.

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Luxury Products Deserve Luxury Experiences

When Shinola first partnered with Registria in 2021, their top focus was increasing product registration rates to identify more owners and create personalized email journeys for existing customers. Check out this case study and learn how their unique implementation lead to owner identification rates doubling and post-purchase email campaigns averaging an open rate above 75%!

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Streamline Product Registration and Expand Engagement

Thermacell partnered with Registria to boost customer engagement. Registria's PhotoregisterSM streamlined product registration, increasing rates 7x. Opt-ins for email marketing jumped to 56%. Thermacell leveraged customer stat for personalized email offers with 17% click-through rates, driving sales and loyalty.

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Industry Leading Fitness Brand Connects with More Customers and Grows Post-purchase Revenue Streams

iFIT is the world leader in innovation, design and distribution of connected fitness equipment and software. iFIT owns established industry leading fitness brands NordicTrack®, ProForm® and Freemotion®

A classic American brand increases product registrations using Registria's best practices

Using Registia's Platform and best practices, Cuisinart increased their identified owners by 68%, transforming data into a powerful asset.

Increase Owner Engagement with a Mobile Registration Experience

Whirlpool, known for innovation, partnered with Registria to boost owner engagement. PhotoregisterSM increased product registrations 50%, driving 300% revenue growth in extended warranties. Mobile registration led to personalized offers & more positive reviews, with raitings jumping from 2 to 4.5 stars.

Luxury Products Deserve Luxury Experiences

When Shinola first partnered with Registria in 2021, their top focus was increasing product registration rates to identify more owners and create personalized email journeys for existing customers. Check out this case study and learn how their unique implementation lead to owner identification rates doubling and post-purchase email campaigns averaging an open rate above 75%!

Streamline Product Registration and Expand Engagement

Thermacell partnered with Registria to boost customer engagement. Registria's PhotoregisterSM streamlined product registration, increasing rates 7x. Opt-ins for email marketing jumped to 56%. Thermacell leveraged customer stat for personalized email offers with 17% click-through rates, driving sales and loyalty.

Industry Leading Fitness Brand Connects with More Customers and Grows Post-purchase Revenue Streams

iFIT is the world leader in innovation, design and distribution of connected fitness equipment and software. iFIT owns established industry leading fitness brands NordicTrack®, ProForm® and Freemotion®

Support, engage and grow your customer base with Concierge.

See how Concierge drives more data, deeper loyalty and stronger post-purchase experiences for brands, all without additional friction.

What outcomes are you trying to achieve? *

https://www.registria.com/onboarding
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Concierge Essential Experience

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Concierge - The post-purchase hub for consumer goods brands
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Elevate Personalization with Context | OX Blog
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