Enhance your consumer brand's post-purchase journey with Registria’s ConciergeSM. This platform personalizes customer interactions, streamlining product registration and offering tailored resources immediately. With its data-driven insights and seamless integration, the ConciergeSM maximizes engagement and revenue opportunities post-sale.
Boost Post-Purchase: Transform Engagement into Growth
Key Takeaways
- Enhance brand engagement with personalized post-purchase experiences.
- Streamline customer interactions through easy product registration and AI support.
- Increase revenue with targeted offers, reviews, and surveys via Concierge.
- Leverage high engagement for data-driven insights and improved customer satisfaction.
Take control over what happens after the sale. Unify the product ownership experience with ConciergeSM and turn customer engagement into growth.
Pair personalization with convenience for every individual customer
Streamline product registration, resources, support and selling. Customers launch their Concierge from a QR code to unlock powerful, branded experiences from day one….just for them.
Concierge is designed to highlight your brand, not ours. Turn on the features you need, when you need them with options to expand as your brand grows.
REGISTRIA RESEARCH SHOWS
"More than 70% of customers check out their product resources right after registering. "
Start with Registria’s seamless product registration experience and give customers videos, manuals, warranty information and offers for their product, instantly.
+70% of customers engage with Concierge immediately after onboarding; driving more revenue, fewer returns and higher brand satisfaction.
Our AI assistant helps customers....fast
Customers can use conversational language, or choose from predefined prompts to quickly find the information they need. Don't worry, the AI-Assistant is white-labeled to showcase your brand, not ours.
Make it easy for customers to leave verified reviews. Gently nudge them to leave a review during moments when they’re most likely to engage like during product registration so your brand can build credibility without ever asking twice.
Deploy surveys based on engagement
Leverage high engagement signals to collect survey data from your customers all within their Concierge.
Configurable surveys, loaded with relevant questions become deep insights brands can leverage for future purchase intent, customer satisfaction and more.
+ COMMERCE EXPERIENCE
Open new sales channels, generate more revenue
Your current customers are your greatest revenue generation assets. Open up a new sales channel through Concierge with offers on product specific accessories, extended protection plans and affiliate offers.
+ CARE EXPERIENCE
Go above and beyond consumer expectations
Anticipating customer needs is what inspires rave reviews, brand loyalty and repeat purchasing. Pull in care plan sales, claims submission and maintenance reminders into Concierge to create a truly holistic post-purchase experience.
Powered by data, engineered for performance
Consumer goods products different support during early, mid and late-stage ownership. The OXM Platform and its Rules Engine leverage customer ownership data and real-time intelligent decision making to give your customers what they need before they need it…all at scale.
Support, engage and grow your customer base with Concierge.
See how Concierge Essential drives more data, deeper loyalty and stronger post-purchase experiences for brands, all without additional friction.
