Discover how modern onboarding transforms product registration from a formality into a strategic tool for building customer relationships. Leveraging AI and first-party data, brands enhance engagement with personalized experiences, leading to increased revenue and loyalty.
Transform Product Registration into Customer Loyalty
Key Takeaways
- Modern onboarding captures valuable customer data, boosting retention.
- 70% of customers act on offers immediately after registration.
- Personalized experiences drive engagement and brand loyalty.
- Case studies show significant increases in registration and ROI.
- Seamless integration with existing systems enhances efficiency.
CUSTOMER ONBOARDING
Modern onboarding isn’t just for warranties or recalls. It’s how leading brands connect with every customer, capture first-party data and turn ownership into long-term value, across any product category.
TRUSTED BY 140+ PRODUCT BRANDS
Send helpful content and opt-ins the moment a product is registered. Registria plugs into your existing stack to get it done.
70% of customers engage with offers right after registering. Use smart rules to show accessories, services or subscriptions based on what they own.
PRODUCT REGISTRATION AND BEYOND
Tailored experiences, powered by real customer data
Registria combines reliable, first-party data with AI to deliver seamless, personalized experiences at every stage of product ownership.
Reach every product owner, no matter where they buy
Intuitive onboarding flows make it easy for customers to register in seconds - online, by QR or even by mail. However they register their product, you’ll capture rich data that helps you engage smarter from the start.
Meet Concierge: A personalized product experience that drives loyalty
ConciergeSM is your always-on product guide that’s designed to delight customers and reduce support costs. Every experience is branded, timely and built for engagement.
Send personalized guides, manuals and offers right after registration. +70% of customers engage with Concierge immediately after onboarding; driving more revenue, fewer returns and higher brand loyalty.
Give customers one place for everything.
Let customers manage all their products in one spot. They can access warranties, resources, add new products and more - without downloading an app.
Plus, Concierge easily integrates with your existing CRM, support tools and commerce stack.
A classic American brand increases product registrations using Registria's best practices
Using Registia's Platform and best practices, Cuisinart increased their identified owners by 68%, transforming data into a powerful asset.
Increase Owner Engagement with a Mobile Registration Experience
Whirlpool, known for innovation, partnered with Registria to boost owner engagement. PhotoregisterSM increased product registrations 50%, driving 300% revenue growth in extended warranties. Mobile registration led to personalized offers & more positive reviews, with raitings jumping from 2 to 4.5 stars.
When Shinola first partnered with Registria in 2021, their top focus was increasing product registration rates to identify more owners and create personalized email journeys for existing customers. Check out this case study and learn how their unique implementation lead to owner identification rates doubling and post-purchase email campaigns averaging an open rate above 75%!
Streamline Product Registration and Expand Engagement
Thermacell partnered with Registria to boost customer engagement. Registria's PhotoregisterSM streamlined product registration, increasing rates 7x. Opt-ins for email marketing jumped to 56%. Thermacell leveraged customer stat for personalized email offers with 17% click-through rates, driving sales and loyalty.
iFIT is the world leader in innovation, design and distribution of connected fitness equipment and software. iFIT owns established industry leading fitness brands NordicTrack®, ProForm® and Freemotion®
Still relying on outdated product registration?
See how modern, digital-first registration drives more data, deeper loyalty, and stronger post-purchase experiences, all without adding friction.
