THE OWNERSHIP EXPERIENCE MANAGEMENT PLATFORM

Powered by data and engineered for performance, Registria's Ownership Experience Management (OXM) Platform empowers durable goods brands to deliver truly personalized experiences at scale.

The Ownership Experience Management Platform
Create limitless customer engagement opportunities

Turn every interaction into a powerful brand experience with Registria's OXM Platform. The Platform captures, validates and organizes highly valuable first-party data and packages everything together in easy-to-read data dashboards. Built to seamlessly integrate into your systems and channels via secure API calls, the Platform presents personalized interactions via the customer-loved Concierge experience that boost engagement, drive CTLV and generate revenue.

The Rules Engine: The core of personalization

At the core of the OXM Platform sits the Rules Engine, which uses iterative intelligence to deliver the contextual journeys that customers love. Using first-party data - customer interactions and product data - the OX Rules Engine applies sophisticated logic to recognize and guide each unique customer on personalized product ownership journeys the moment they need them, continuously improving to ensure the best experiences possible.

Concierge: A digital guide your customers will love

The OXM Platform and OX Rules Engine work in harmony to help brands deliver personalized, on-brand experiences through Concierge - Registria’s customer-facing digital guide.

With Concierge, brands can streamline customer care, provide on-demand access to product information, increase revenue with targeted offers and even help achieve sustainability initiatives through reducing printed materials. Customers get easy and direct access to the product information and support they need, when they need it — inspiring confidence, repeat purchasing and excellent reviews.

The OXM Platform is designed to connect brands and product owners worldwide, delivering exceptional experiences across diverse markets. Supporting over 65 locales, our platform is engineered with security at the forefront, strictly adhering to compliance requirements no matter where a brand or their customers are located.

By partnering with Registria, you can confidently expand your ownership experiences into global markets while ensuring the highest levels of data security and compliance.

Integrations: Seamlessly Connect to Your Existing Tech Stack

The OXM Platform is designed to seamlessly integrate with a brand’s existing tech stack, providing a flexible and scalable solution for enhancing customer experiences. The platform's open API architecture allows for easy integration with hundreds of popular applications, including Salesforce, Shopify, Zendesk, Klaviyo and many more.

By choosing the OXM Platform, brands can:

• Accelerate time to market: Quickly deploy the platform to start delivering personalized ownership experiences.
• Leverage our expertise: Benefit from our deep knowledge of post-purchase customer journeys and best practices.
• Mitigate risks: Avoid the challenges and costs associated with building a solution in-house.
• Focus on growth: Concentrate on driving business growth while Registria handles the complexities of customer engagement and support.

With Registria’s OXM Platform working for your brand behind the scenes, you can deliver best-in-class post-purchase experiences that are personalized, relevant, and customer-centric – the kind of experiences that result in happy, engaged and loyal customers – with minimal disruption to your existing systems.

Contact us today to learn more about how Registria’s OXM Platform can help you deliver personalized, engaging and compliant experiences that drive customer loyalty and revenue growth.